<aside> ☝ Before sending a newly built chatbot to the customer please go carefully through this list and check if every item is done.

</aside>

Conversation Flow

• [ ] All messages are the same as in the customers’ briefing

  • [ ] Optional (if wanted from the customer): Fill messages are added

• [ ] The salutation (Du, du, Sie) is consistent

• [ ] Grammar & spell check is made for every message

• [ ] All chat blocks are connected

• [ ] The progress bar is set up

• [ ] A default chatbot is set (→ otherwise no chatbot will be triggered by the restart button)

• [ ] Subscriber attributes are deleted at the beginning, to avoid false recommendations (”Remove all” in Edit Subscriber Attributes)

• [ ] NPS is setup and configured

Recommendations

• [ ] Product element styling: Main header, banner bar & subtitle template are set
• [ ] Categories are setup (if needed) in the correct way
• [ ] No recommendation block is set up & connected
• [ ] Consider stock option is enabled
• [ ] Show explanation is enabled
• [ ] Optional: Matching feature is setup
• [ ] Optional: Star rating is configured