Understanding all the names and metrics

Now, what are all the names and metrics in the app supposed to mean?

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Following is a short explanation of everything that’s going on on this page so that you might have a first overview.

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Create New allows you to create a new welcome message. More on that in the next section
The Dates section allows you to choose a date range for which the metrics will then be displayed
Device allows you to filter your metrics by device, meaning desktop, mobile or any

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All welcome messages are represented by an individual row here
Name is the name you gave the message. This is for internal use in the app only
Type is the type of message, so either Standard or Open Chat. More on that later
Description is the text that your users will see on the webpage
Impr. meaning impressions shows the unique number of people who have seen this message
Activations is the number of users who have also opened the Chat. From these two, the percentage is then calculated
Active indicated whether the message is currently activated or not