When first opening the Chatchamp app, you will see the dashboard.

This part of the app is designed to give you a quick overview of how your chatbot(s) perform.

It may look something like this:

The metrics:

• Consultation started: the number of chatbot users that have opened one of your chatbots
• Consultation finished: the number of users that have finished the chat. Usually, this means that they have received recommended products
• Conversions: number of products that were bought by people that got a recommendation
• Revenue: the revenue generated by those conversions
• Average Order Value: the average price of the conversions
• Recommender Success Rate: the share of conversions that were also directly recommended by the chatbot

<aside> 🛠 All these numbers show the aggregated numbers of the last 7 days, ending yesterday.

</aside>

Below the 7 day numbers, the corresponding percentage is shown.

Next to both those metrics the change in percentage to the 7 days before is displayed.

The total below that is the total number for the metric since the chatbot first got launched.