Now you need to decide where to actually show your welcome message to your users.

How to decide where the message appears?

Using your website URL address and regular expressions, you can easily decide on which pages you want to show your messages.

How does the regex work:

• If you leave this part empty, the message will be shown everywhere that Chatchamp is installed
• The regex starts to match after the domain, e.g. \\/Produktberater matches www.yourshop.com**/Produktberater**
• A short tutorial: https://medium.com/@fox.jonny/regex-cookbook-most-wanted-regex-aa721558c3c1
• Here’s a good tool to help you: https://regex101.com/

Useful Regular expressions

• Show only on your start page: Sometimes you want to show a Welcome Message only on your startpage / homepage (e.g. https://chatchamp.com/).

  The regex to set it up is the following: ^\\/$

Where does it make sense to show my welcome message?

If you have a dedicated product advisor page, you should definitely install it there.

Installing specific messages on different category pages can make a lot of sense, especially if you have multiple chatbots, covering multiple product categories.

<aside> ⚠️ We advise against showing your message and chat on your product detail pages. We have learned that users are already too far down the funnel and integrating the chat here actually hurts conversion. The welcome messages work best at the top of the funnel.

</aside>

More recommendations here:

Will be updated soon!