Following is a short introduction of what a Chatchamp chatbot actually is, how it works and why it is so amazing.
The example can be found here on our website.
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Here you can see a typical user flow through the chat, ending with a recommended product.
This is what we call the welcome message. It’s your chance of getting your user interested in your chatbot. When clicking on it, the actual chat conversation will start.
Once the chat opens, the conversation automatically starts. The user will be presented with questions and corresponding answer options. This is how the chat gets to know the user and is then able to offer the best fitting products for them. After answering the last question, products will be recommended.
The core of our app are our recommendations. Based on the user’s choices during the conversation, we are able to offer the best fitting solution for them.